1. About Bilingual Talent Africa
Bilingual Talent Africa ("BTA", "we", "us", or "our") is a bilingual talent marketplace registered and operating from Nairobi, Kenya.
BTA operates a self-service online platform through which employers can browse bilingual candidate profiles, listen to French and English audio introductions, and purchase access to individual candidates' CVs and contact details.
BTA is not a recruitment agency, staffing firm, or employment intermediary. We do not recruit, recommend, match, or place candidates into jobs, nor do we participate in hiring decisions, salary negotiations, or employment contracts. Our role is to provide employers with access to candidate profiles while allowing candidates to increase their visibility to potential employers.
2. Definitions
• Marketplace: The online directory of bilingual professional profiles available on bilingualtalentafrica.com.
• Profile: A candidate's public listing containing professional information, work experience, skills, languages, and French and English audio introductions.
• Unlock: A one-time paid transaction that grants the Buyer access to a specific candidate's CV and contact details.
• CV: The candidate's curriculum vitae and direct contact information, released to the Buyer upon a successful Unlock transaction.
• Audio Introduction: Candidate-provided recordings in French and English that allow employers to hear communication style before purchasing access to a candidate's CV.
• Buyer: Any individual, company, or organisation that completes an Unlock transaction on the BTA platform.
3. The Unlock Service
3.1 Candidate profiles and audio introductions are publicly viewable through the BTA marketplace.
3.2 To access a candidate's CV and contact details, the Buyers purchase access to a candidate's CV and contact details.
3.3 Each Unlock is profile-specific. Purchasing an Unlock for one Profile does not grant access to any other Profile in the Catalogue.
3.4 Upon successful payment, BTA will deliver the purchased candidate's CV and contact details to the Buyer's registered email address within 2 to 24 hours.
3.5 BTA does not guarantee that a candidate will be available, responsive, or interested in any opportunity at the time of or following an Unlock.
3.6 If, before delivery, a candidate requests the removal of their profile or their profile is withdrawn from the marketplace, BTA reserves the right to cancel the transaction and issue a full refund or offer the Buyer an alternative profile of equal value.
4. Pricing and Payment
4.1 The price per Profile Unlock is fixed and uniform across all profiles in the Catalogue, regardless of the candidate's fluency tier, domain, or location.
4.2 Prices are displayed in Kenya Shillings (KES) or United States Dollars (USD) based on the Buyer's detected location at the time of checkout. Currency is assigned automatically and may not be manually changed.
4.3 All payments are processed securely through the BTA Odoo e-commerce platform. BTA does not store card details.
4.4 BTA reserves the right to revise Unlock pricing at any time. Price changes will not affect transactions already completed.
5. No Refund Policy
5.1 All Unlock transactions are final. BTA does not offer refunds, exchanges, or credits for any completed purchase.
5.2 By completing an Unlock transaction, the Buyer acknowledges and agrees that:
• The CV and contact details are digital products delivered electronically by email within 2 to 24 hours after successful payment.
• Access to digital content is non-reversible once granted;
• No refund will be issued on the grounds that the candidate is unavailable, unresponsive, not a suitable fit, or has changed their status since verification.
5.3 If a technical error prevents the Buyer from accessing unlocked content after payment, the Buyer must contact BTA at [hello@bilingualtalentafrica.com] within 48 hours of purchase. BTA will investigate and, where a verified technical failure is confirmed, provide access to the unlocked content or issue a credit at its sole discretion.
6. Permitted Use of Unlocked Data
6.1 Upon completing an Unlock, the Buyer is granted a limited, non-exclusive, non-transferable licence to use the candidate's CV and contact details for internal talent evaluation purposes only.
6.2 The Buyer may share unlocked CV and contact information internally within their own organisation for the purposes of candidate evaluation, interviewing, and hiring consideration.
6.3 The Buyer must not:
• Resell, sublicence, redistribute, or share unlocked data with any third party outside their organisation;
• Use unlocked data for any purpose other than direct candidate evaluation and outreach;
• Publish, post, or disclose candidate personal data on any public platform or external database;
• Use unlocked data to build, populate, or enhance any competing talent directory or database.
6.4 All use of candidate data must comply with applicable data protection laws, including but not limited to the Kenya Data Protection Act, 2019.
7. Nature of Candidate Profiles
7.1 Candidate profiles published on the BTA marketplace are created using information submitted by the candidates themselves.
7.2 BTA reviews profiles before publication to ensure they are complete and meet the platform's publishing standards. However, BTA does not independently verify employment history, qualifications, certifications, references, or any other information provided by candidates.
7.3 French and English audio introductions are provided by candidates to help employers evaluate communication style before making contact. They should not be interpreted as formal language certifications or independent assessments.
7.4 Buyers are responsible for conducting their own interviews, reference checks, background checks, and any additional due diligence before making hiring decisions.
7.5 BTA makes no guarantee regarding a candidate's availability, responsiveness, suitability, or acceptance of any employment opportunity.
8. Buyer Responsibilities
8.1 The Buyer agrees to use the BTA platform and all unlocked data lawfully and in good faith.
8.2 The Buyer must not use the platform or its data to harass, spam, or unlawfully contact any candidate.
8.3 The Buyer is solely responsible for all outreach, communication, interviewing, negotiation, and hiring decisions made following an Unlock. BTA has no involvement in or liability for any such interactions.
8.4 The Buyer must not misrepresent their identity or organisational affiliation when accessing the platform or contacting candidates.
9. Intellectual Property
9.1 The BTA Catalogue, platform design, branding, assessment methodology, and all content produced by BTA are the intellectual property of Bilingual Talent Africa and may not be copied, reproduced, or used without prior written consent.
9.2 Candidate CVs remain the intellectual property of the individual candidate. The Buyer's Unlock purchase grants a licence to use the CV for internal evaluation purposes only — it does not transfer ownership of the document.
10. Limitation of Liability
10.1 BTA provides the Catalogue and Unlock service on an "as is" basis. To the fullest extent permitted by applicable law, BTA excludes all warranties, express or implied, regarding the platform, profiles, and unlocked content.
10.2 BTA shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from:
• A Buyer's reliance on a candidate's CV, audio introductions, or contact details;
• A candidate's unavailability, unresponsiveness, or unsuitability following an Unlock;
• Any hiring decision made by the Buyer;
• Any technical interruption to the BTA platform.
10.3 BTA's total liability to any Buyer in connection with any Unlock transaction shall not exceed the amount paid for that specific transaction.
11. Privacy and Data Protection
11.1 BTA collects and processes Buyer data in accordance with our Privacy Policy, available at bilingualtalentafrica.com.
11.2 By completing an Unlock transaction, the Buyer consents to BTA processing their transaction and account data for the purposes of service delivery, platform security, and compliance.
11.3 Candidate information accessed through an Unlock must be handled by the Buyer in compliance with the Kenya Data Protection Act, 2019, and any other applicable data protection legislation in the Buyer's jurisdiction.
12. Amendments
BTA reserves the right to update or amend these Terms and Conditions at any time. Updated terms will be posted on the platform with a revised effective date. Continued use of the platform following any amendment constitutes acceptance of the revised terms.
13. Governing Law and Disputes
These Terms and Conditions are governed by the laws of the Republic of Kenya. Any dispute arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.
14. Candidate Consent to Publication
By creating a profile on BTA, candidates confirm that they have permission to submit all information, photographs, CVs, and audio introductions included in their profile.
Candidates also consent to the public display of the profile information designated as publicly visible within the marketplace and acknowledge that their CV and contact details will only be shared with employers who purchase access to their profile.
Candidates acknowledge that their CV and contact details will only be shared after a company has completed payment for access to their profile.
Candidates may request removal of their profile at any time by contacting BTA, subject to any legal or contractual obligations.
15. No Exclusivity
Purchasing access to a candidate's profile does not grant exclusive rights to that candidate. BTA may continue displaying the candidate's profile to other employers unless the candidate requests its removal.
16. No Guarantee of Employment
BTA does not guarantee interviews, employment offers, or hiring outcomes for candidates.
Likewise, BTA does not guarantee that employers will find suitable candidates through the platform.
BTA provides a marketplace that enables employers and bilingual professionals to connect directly, while all hiring decisions remain solely between the parties involved.
17. Contact
For any questions regarding these Terms and Conditions or your Unlock transaction, please contact:
Bilingual Talent Africa
Nairobi, Kenya
Email: [Hello@bilingualtalentafrica.com]
Website: www.bilingualtalentafrica.com
By completing an Unlock transaction on the BTA platform, the Buyer confirms they have read, understood, and agreed to these Terms and Conditions in full.