Candidate #BTA-014 - Admin and Automation Virtual Assistant

🎧Listen to the candidate and assess their communication skills for yourself.

Professional Summary

Bilingual Remote Administrative & Operations Assistant with 3+ years of experience supporting managers and teams with scheduling, communications, data organization, vendor coordination, and operational follow-up. Skilled in Microsoft Excel, Google Workspace, task management, and multi-timezone coordination, with experience working independently in remote environments.

Professional Highlights

• 3+ years of administrative and operational support experience across remote and office environments.

• Managed calendars and multi-timezone scheduling for multiple clients while maintaining accurate appointment coordination.

• Coordinated bilingual French-English communications with vendors, service providers, and external stakeholders.

• Reduced inbox congestion by 25% and improved response times through structured bilingual communication.

• Resolved approximately 90% of client issues at first contact in a high-volume environment.

• Contributed to a 15% improvement in workflow efficiency by identifying and reporting recurring operational bottlenecks.

Professional Information

Total Experience: 3 years

Area of Interest: Operations & Logistics, Customer success

Most Recent Role: Admin and Automation Virtual Assistant

Tools & Software used: Zapier, ChatGPT, Google Workspace, Notion, Calendly, Buffer, Canva, MS Office Suite, Slack, Trello, Asana, Zoom, Freshdesk

Level of Education: Master's in Natural Resources & Environmental Management

Once payment is confirmed, your candidate profile will be emailed to you within 2 to 24 hours.